U.S. Embassy Notice to Americans

October 1, 2009

U.S. Embassy Jakarta
U.S. Consulate General Surabaya
U.S. Consulate Medan

Warden Message: Earthquake in Western Sumatra, Indonesia

October 1, 2009

On Wednesday, September 30, at 5:15 pm there was a major earthquake in Western Sumatra, Indonesia. The worst hit major population center was Padang, a coastal town, about 850 miles northwest of Jakarta. Aftershocks have continued. There is serious damage in the Padang area, and most roads and telephone lines are cut. Airports are open but travel to Padang is not recommended by other than essential emergency service providers due to the complete lack of infrastructure. Other areas of Indonesia, including Jakarta and Bali are unaffected. U.S. Embassy Jakarta and U.S. Consulate Medan staff are attempting to communicate with Indonesian authorities and affected Americans in the Padang area, and visit as soon as possible. We urge Americans in Indonesia to inform interested parties directly of their wellbeing to allow our staff to concentrate on assisting those Americans most directly affected and out of contact.

Americans living and traveling in Indonesia are urged to register and update their contact information with the U.S. Embassy in Jakarta, U.S. Consulate General in Surabaya, U.S. Consulate Medan or U.S. Consular Agency in Bali. Registration facilitates the U.S. Mission’s contact with Americans in emergency situations, and may be done on line and in advance of travel. Information on registering can be found at the U.S. Department of State’s Consular Affairs website at http://travelregistration.state.gov and at the Embassy’s website at http://jakarta.usembassy.gov. All Travel Warnings, Travel Alerts, Worldwide Cautions, and recent warden messages are posted on the Embassy website.

For the latest security information, Americans living and traveling abroad should regularly monitor the Department’s Bureau of Consular Affairs Internet web site at http://travel.state.gov, where the current Worldwide Caution, Travel Alerts, Travel Warnings, and health-information resources can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S. and Canada, or, for callers outside the U.S. and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). 

The Embassy is located at Jalan Medan Merdeka Selatan No. 4-5, Jakarta; the 24-hour telephone number is 62-21-3435-9000.  The telephone number of the U.S. Consulate General in Surabaya is 62-31-295-6400; the number for the U.S. Consulate in Medan is 62-61-451-9000; the number for the U.S. Consular Agency in Bali is 62-361-233-605.