U.S. Embassy Notice to Americans

October 1, 2009

U.S. Embassy Jakarta
U.S. Consulate General Surabaya
U.S. Consulate Medan

Warden Message: Earthquake in Western Sumatra, Indonesia: Tracking Americans in Padang

October 2, 2009

We continue to track Americans affected by the earthquake in Padang. We ask Americans to inform family or friends directly of their welfare and whereabouts. Please also contact the consular section at U.S. Embassy Jakarta, telephone 62-21-3435-9154 or 9055 during duty hours, or 9000 after hours; fax 62-21-385-7189; or email jakartaACS@state.gov. If you are in Padang, and are unable to contact anyone outside, please see our consular officer in Padang at the Hotel Padang, Jalan Bagindo, Azizchan 28, telephone 0751-31383; fax 0751-35962.

Americans living and traveling in Indonesia are urged to register and update their contact information with the U.S. Embassy in Jakarta, U.S. Consulate General in Surabaya, U.S. Consulate Medan or U.S. Consular Agency in Bali. Registration facilitates the U.S. Mission’s contact with Americans in emergency situations, and may be done on line and in advance of travel. Information on registering can be found at the U.S. Department of State’s Consular Affairs website at http://travelregistration.state.gov and at the Embassy’s website at http://jakarta.usembassy.gov . All Travel Warnings, Travel Alerts, Worldwide Cautions, and recent warden messages are posted on the Embassy website.

For the latest security information, Americans living and traveling abroad should regularly monitor the Department’s Bureau of Consular Affairs Internet web site at http://travel.state.gov, where the current Worldwide Caution, Travel Alerts, Travel Warnings, and health-information resources can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S. and Canada, or, for callers outside the U.S. and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). 

The Embassy is located at Jalan Medan Merdeka Selatan No. 4-5, Jakarta; the 24-hour telephone number is 62-21-3435-9000.  The telephone number of the U.S. Consulate General in Surabaya is 62-31-295-6400; the number for the U.S. Consulate in Medan is 62-61-451-9000; the number for the U.S. Consular Agency in Bali is 62-361-233-605.