U.S. Embassy Notice to Americans

June 3, 2009

Starting June 15, 2009, U.S. Embassy is Switching to Online Appointment System
for American Citizen Services

Effective June 15, 2009, applicants for Passports, Additional Passport Pages, and Consular Reports of Birth Abroad (CRBA) will be seen by appointment only. Before making an appointment, please follow completely the instructions at

• Passport/Additional Visa Pages

• CRBA

Applicants who come unprepared to the Embassy will have their appointments cancelled.

Persons seeking notarial and other American Citizen services are seen Monday-Friday, 10:00 am to 11:00 am, except on Indonesian and American holidays, not by appointment.

If you have followed all instructions you may now book a passport, CRBA, additional passport pages  appointment at https://evisaforms.state.gov/acs/default.asp?postcode=JAK&appcode=1.

Passports and Consular Reports of Birth are available for pick-up from 2:30 – 3:15 pm, Monday to Friday, except on Indonesian and American holidays.

In case of the death, arrest or serious injury to an American, please contact us directly:
U.S. Embassy Jakarta, Jalan Medan Merdeka Selatan 5, Jakarta; switchboard 62-21-3435-9000/9050. 

Americans living and traveling outside the U.S. are urged to register and update their contact information with the U.S. Department of State’s Consular Affairs website at http://travelregistration.state.gov.  Registration allows us to contact Americans in an emergency and automatically email travel warnings.  All registered information is protected by the Privacy Act.

You may sign up to receive SMS Alert Messages on your cell phone:

1. Compose an SMS on your cell phone utilizing the following format:  REG<space>ALRT<space>LASTNAME#FIRSTNAME, e.g. REG ALRT BROWN#DAVID

2. Send to 9388 from your cell phone;

3. Each subscriber will receive a SMS confirmation of registration.

You will be charged RP1000 per SMS Alert Message.  SMS alerts are sent only during critical and emergency situations.

Please visit our websites at http://travel.state.gov and http://jakarta.usembassy.gov for more information.

Home | Information Resource Center | IRC Reference Form | Visa Information | American Citizen Services
Top | Feedback | Site Index | Search | Privacy Notice | Bahasa Indonesia

Please contact our Webmaster with questions and comments.
This page is produced and maintained by American Embassy Information Resource Center, a state-of-the-art research facility with access to a wide variety of print and electronic resources.

DISCLAIMER: Links to non-U.S. government Internet sites should not be construed as an endorsement of the views contained therein.